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Refunds

How can I get a refund?

To receive a refund for your returned item, simply select your preferred refund method during the return process. You can choose to have the refund issued to your original payment method or as store credit, which can be used for future purchases on s

When will I get my refund?

To ensure a prompt refund, please follow these guidelines:. If you don't see the credit in your account within the specified timeframes, please contact us at [email protected], and we'll assist you further.

Can I get a full refund?

Eligibility for a full refund depends on whether you paid for shipping on your order and whether you choose to use our return shipping label. When processing your refund, any shipping fees paid for the original delivery and the cost of the return shi

Refund not received?

If you haven't received a refund yet, please follow these steps:. If you still don't see the refund after following these steps, please contact us at [email protected], and we'll be happy to assist you in resolving the issue.

Refunds for Afterpay orders.

Once your return has been processed, the updated invoice will be visible in your Afterpay portal. If you’ve returned part of your order, your Afterpay payment schedule will be adjusted accordingly. You can expect to receive your refund from Afterpay

Refund to a closed account.

If your account has been closed or canceled, we recommend selecting "store credit refund" as your preferred refund method when submitting your return request. If you prefer the refund to be processed to your original payment method, you will need to