Support: support@summermae.com
Return: return@summermae.com
Collaboration: smmpt@summermae.com

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SUMMER MAE

How to choose my size?

Can I mix different sizes?

Out of stock?

How to send gift card to another one?

Product

Why did my order fail?

Cancel or change order.

No confirmation email.

How to get a discount?

Use coupons & gift cards.

My discount didn't apply.

What is a pre-order?

Order

Shipping costs & times.

Track my order.

Do you ship internationally?

Package returned to sender.

"Delivered" but not received.

Package lost.

Delivery delayed.

Change address in transit?

Delivered to wrong address.

My order is missing an item.

How to upgrade my shipping?

Shipping Protection

Shipping & Delivery

Return eligibility

How to request a return?

Find my order number.

Non-refundable items.

Received a damaged item?

Received a wrong item?

Can I return part of a set?

How to exchange an item?

Return to a  physical store?

About return shipping.

I need help with my return.

Modify / cancel return.

What happens after I return?

Returns & Exchanges

How can I get a refund?

When will I get my refund?

Can I get a full refund?

Refund not received?

Refunds for Afterpay orders.

Refund to a closed account.

Can I get the original coupon, discount code or store credit back?

Refunds

What payments are accepted?

How to use Afterpay?

Will I be charged sales tax?

What to do if my payment fails?

Payment

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