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Return: return@summermae.com
Collaboration: smmpt@summermae.com

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SUMMER MAE

Eligibility for a full refund depends on whether you paid for shipping on your order and whether you choose to use our return shipping label. When processing your refund, any shipping fees paid for the original delivery and the cost of the return shipping label (if used) will be deducted from the total refund amount.&#xA0;

Eligibility for a full refund depends on whether you paid for shipping on your order and whether you choose to use our return shipping label. When processing your refund, any shipping fees paid for the original delivery and the cost of the return shi

3. Can I get a full refund?

Refunds

1. How do I know what size to choose?

2. Can I purchase different sizes for tops and bottoms?

3. What should I do if the product I want to buy shows as out of stock?

Product

1. Why couldn't I place an order?

2. Can I cancel or change my order?

3. I didn't receive the confirmation email.

4. How can I obtain a discount?

5. How do I use coupons or gift cards?

6. How can I fix a missed promo code or a failed discount?

7. What does pre-order mean?

Order

1. What are the shipping fees and expected delivery timeline?

2. How can I track my order?

3. Do you ship to my country?

4. My package was returned to you, what should I do?

5. Why does my order say that it's delivered, but I haven't received it?

6. What steps should I take if my package tracking is stalled or indicates it is lost?

7. If my order is delayed, what should I do?

8. Is it possible to change the delivery address for my order once it has been dispatched?

9. What should I do if my package was delivered to the wrong address?

10. What should I do if my package is missing an item?

Shipping & Delivery

1. What would make my order ineligible for returns/exchanges?

2. How do I submit a return request?

3. How do I find my order number?

4. What items are non-refundable?

5. I've received a damaged or defective item. What should I do?

6. I received the wrong item. What should I do?

7. I have purchased a set from your store. Can I return it separately?

8. Can I exchange items for a different size, color, or style?

9. Can I return items to your warehouse, office, or physical store?

10. Do you provide free return labels?

11. Your return center is inconvenient; I do not want to initiate a return there.

12. How do I cancel or modify my return/exchange request?

13. I've sent my return package. What's next?

Returns & Exchanges

1. How do I receive a refund for my returned item?

2. How soon will I get my refund?

4. What can I do if my refund is delayed or hasn’t arrived yet?

5. How do I get a refund if I paid with Afterpay?

6. What happens if a refund goes to a closed/canceled account?

1. What forms of payment do you accept?

2. How to Use Afterpay for Payment?

3. Will I have to pay any sales tax?

4. What should I do if my payment fails?

Payment

3. Can I get a full refund?Updated a month ago