Package lost.Updated 9 months ago

We understand your concern if tracking information hasn't been updated for a while or indicates that your package may be lost. Please send your order number along with a detailed description of the issue to [email protected]. 

Additionally, let us know whether you'd prefer a reshipment or a refund. We'll assist you in verifying the status of your package, and once confirmed, we'll take the necessary steps to resolve the issue based on your preference.