9. What should I do if my package was delivered to the wrong address?Updated a month ago
We sincerely regret that your package was delivered to an incorrect address. To resolve this situation quickly, please email us at [email protected] with your order number and let us know whether you'd prefer a reshipment or a refund.
Our team will investigate the situation thoroughly. If the delivery error was due to an oversight on our part, we will expedite the resolution based on your preference.
Thank you for your patience and understanding as we work to resolve this matter to your satisfaction.