Support: support@summermae.com
Return: return@summermae.com
Collaboration: smmpt@summermae.com

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SUMMER MAE

<p><span style="font-family: Montserrat;">Once your order is placed, you&apos;ll receive a confirmation email. A follow-up email with tracking details will be sent once your order ships. Use the tracking number provided to monitor your package&apos;s progress.&#xA0;</span></p><p><input type="text" id="YQNum" maxlength="50" placeholder="Enter your tracking number">  <input type="button" id="YQBtn" value="TRACK"> </p><p><span style="font-family: Montserrat;">You can also track your order directly through our website by clicking the &quot;Track Order&quot; button at the top of the <a href="https://testsummermae-bx1rmhqehfe.gorgias.help/en-US"><u><strong>Help Center</strong></u></a> page.</span></p><p><span style="font-family: Montserrat;"><strong>Please note:&#xA0;</strong></span></p><ul><li style="font-size: 16px;"><span style="font-family: Montserrat;">Logistics updates may experience a 1-2 day delay.</span></li><li style="font-size: 16px;"><span style="font-family: Montserrat;">Multi-item orders may be shipped in separate packages.</span></li></ul><p><span style="font-family: Montserrat;">If you have any concerns or questions, feel free to reach out to us at support@summermae.com.</span></p><div id="YQContainer"><br></div><script src="https://www.17track.net/externalcall.js" type="text/javascript"></script><script type="text/javascript">// <![CDATA[
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Once your order is placed, you'll receive a confirmation email. A follow-up email with tracking details will be sent once your order ships. Use the tracking number provided to monitor your package's progress. You can also track your order directly th

2. How can I track my order?

Shipping & Delivery

1. How do I know what size to choose?

2. Can I purchase different sizes for tops and bottoms?

3. What should I do if the product I want to buy shows as out of stock?

Product

1. Why couldn't I place an order?

2. Can I cancel or change my order?

3. I didn't receive the confirmation email.

4. How can I obtain a discount?

5. How do I use coupons or gift cards?

6. How can I fix a missed promo code or a failed discount?

7. What does pre-order mean?

Order

1. What are the shipping fees and expected delivery timeline?

3. Do you ship to my country?

4. My package was returned to you, what should I do?

5. Why does my order say that it's delivered, but I haven't received it?

6. What steps should I take if my package tracking is stalled or indicates it is lost?

7. If my order is delayed, what should I do?

8. Is it possible to change the delivery address for my order once it has been dispatched?

9. What should I do if my package was delivered to the wrong address?

10. What should I do if my package is missing an item?

1. What would make my order ineligible for returns/exchanges?

2. How do I submit a return request?

3. How do I find my order number?

4. What items are non-refundable?

5. I've received a damaged or defective item. What should I do?

6. I received the wrong item. What should I do?

7. I have purchased a set from your store. Can I return it separately?

8. Can I exchange items for a different size, color, or style?

9. Can I return items to your warehouse, office, or physical store?

10. Do you provide free return labels?

11. Your return center is inconvenient; I do not want to initiate a return there.

2. How can I track my order?Updated 23 days ago