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2. Can I cancel or change my order?Updated a month ago

We strive to process orders quickly, so changes or cancellations may not always be possible. If you need to request a change or cancellation, please contact our Customer Care team as soon as possible—ideally within 2 hours of placing your order. 

You can reach us through the "Cancel Order" button at the top of our Help Center, the "Get Support" section at the bottom of the page, or by emailing us directly at [email protected]. Taking prompt action helps us minimize any delays in processing your order. 





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