1. Why couldn't I place an order?Updated a month ago
- If you see a "Shipping not available" message, it means we're unable to ship to your selected address. Currently, we only accept orders within the continental U.S. and do not ship to the following areas: Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Rhode Island, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
- If your credit card can't be verified, please double-check your card details (number, expiration date, and CVV). Make sure the billing address matches the records associated with your card, and ensure there are no restrictions on your card.
- For any other issues, don't hesitate to contact our customer service team. We apologize for any inconvenience caused and are happy to assist you. Reach us at [email protected].